Who We Are
We are Rocky Top Puppies, a professional dog breeder specializing in quality puppies. Our website address is: https://rockytoppuppies.com
Information We Collect
When you interact with our website, we may collect information including:
- Contact information (name, email, phone number) when you inquire about our puppies
- Application information when you apply to adopt one of our puppies
- Payment information when you place a deposit or make a purchase
- IP address and browser information to help with spam detection and website security
How We May Use Your Information
We may use the information we collect to:
- Process puppy adoption applications and payments
- Communicate with you about available puppies and litters
- Provide follow-up care information for your new puppy
- Send health updates and vaccination records
- Notify you about upcoming litters if you've requested updates
- Improve our website and services
Comments & Testimonials
When you submit comments or testimonials on our site, we may collect the data shown in the submission form, along with your IP address to help with spam detection.
By submitting testimonials or photos of your puppy, you grant us permission to share these on our website and social media platforms. If you wish to have your testimonial or photos removed, please contact us.
Cookies
Our website uses cookies to enhance your browsing experience. These cookies may:
- Remember your preferences and settings
- Help you complete forms more efficiently
- Analyze how our website is used to improve functionality
- Support our advertising efforts to reach potential puppy owners
You can adjust your browser settings to decline cookies, but this may impact some website functionality.
Puppy Application Process
When you apply to adopt one of our puppies, we may collect personal information necessary to assess your suitability as a puppy owner. This includes your living situation, experience with dogs, and references. This information is used solely for the puppy placement process and is not shared with third parties except as required for the adoption agreement.
Third-Party Services
We may use third-party services on our website, including:
- Payment processors to handle deposits and payments
- Email marketing services to send newsletters and puppy updates
- Analytics tools to understand website usage
- Social media platforms where we share our puppies and updates
Each of these services has their own privacy policies regarding data collection and usage.
Data Retention
We retain customer information for as long as necessary to:
- Provide ongoing support for the puppies we place
- Maintain health records and pedigree information
- Comply with our warranty and contract obligations
- Meet legal and accounting requirements
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (unless we're required to retain it)
- Opt out of marketing communications
To exercise these rights, please contact us.
Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect data from children under 16. If you are a parent or guardian and believe your child has provided us with information, please contact us.
Updates to This Policy
We may update this privacy policy from time to time. The latest version will always be posted on our website.
Last updated: May 10, 2025